Boosting direct bookings: The customer journey

Direct booking strategy for hospitality

Spending too much on OTA commissions? Want to drive more direct bookings? Understanding your customers journey will enable you to acquire, engage and convert guests efficiently, resulting in more direct bookers. This masterclass will give you practical insights and guidance on marketing techniques to boost direct bookings, how to keep customers engaged and why a great booking engine matters for conversion.

On this webinar you will learn from Best Loved Hotels and Clockwork Marketing’s experts about:

• How to acquire customers directly
• Digital marketing tips for direct campaigns
• Engaging your customers online
• Website user experience
• Linking to promotions
• Making the booking process easy