Meet the team

• What do you bring to the Clockwork team? Common sense and passion
• What is your favourite UK travel destination? Isles of Scilly and Scotland
• If there was one top tip you could give to hospitality businesses in the digital age, what would it be? If you only have a small budget, make sure you invest it in your website, and invest in good photography, don’t leave selling your property to the imagination.
• What do you enjoy doing when not at work? Exploring our beautiful South Devon coast and countryside (with Grace, our dog).

• What do you bring to the Clockwork team? Over 10 years’ marketing experience including insight and critical thinking on marketing, websites and booking engines.
• What is your favourite UK travel destination? I picked my favourite UK destination as the place I live (South Devon). But if I was to travel elsewhere, it would be Manchester – somewhere with a great central soul.
• If there was one top tip you could give to hospitality businesses in the digital age, what would it be? Track everything so you can use data to make business decisions.
• What do you enjoy doing when not at work? Being outdoors; cycling, running, camping, surfing.

• What do you bring to the Clockwork team? I've been coding and developing web applications for over 20 years. This gives me a wealth of knowledge and also experience of what works and what doesn't.
• What is your favourite UK travel destination? I love Dartmoor to get away from technology and recharge the batteries. I used to live in Cardiff and love to go back and visit, it’s a great experience when a big rugby game is on! Any Cider Farm as well!!!
• If there was one top tip you could give to hospitality businesses in the digital age, what would it be? Do what is right for your business and your target audience. Don’t feel pressured to jump on the latest and greatest just because. There is nothing worse than watching a business trying to mimic another and failing. Be unique and own it!
• What do you enjoy doing when not at work?I like to go on holiday. Not really a beach holiday but something with a little more adventure. When not on holiday, I love to read books and comics. Also listening to my wife planning our next trip to a Disney somewhere in the world!

• What do you bring to the Clockwork team? Having spent over 30 years in the hospitality industry I bring a wealth of knowledge, practical operational and marketing experience to the team.
• What is your favourite UK travel destination? I consider myself very lucky as I live in Cornwall and work in Devon but I also love a visit to London.
• If there was one top tip you could give to hospitality businesses in the digital age, what would it be? Hire a specialist, the landscape changes constantly so it will be well worth the investment.
• What do you enjoy doing when not at work? Gardening, baking and kayaking.

• What do you bring to the Clockwork team? I bring 15 years of SEO and digital marketing knowledge and expertise, along with a sense of humour to keep the office in good spirits.
• What is your favourite UK travel destination? My favourite travel destination within the UK would have to be the Cotswolds, such stunning countryside and places to explore.
• If there was one top tip you could give to hospitality businesses in the digital age, what would it be? My top digital tip would be, don’t just have a website, ensure you optimise for search effectively. Remember it’s the shop window to your business.
• What do you enjoy doing when not at work? Outside work, I enjoy spending time with my little son Toby, who was born in May. I'm very sporty and play cricket for my local side Honiton Town in the Devon Cricket League. I'm also an avid supporter of Liverpool FC and Exeter Chiefs and try to get to many games as possible.

• What do you bring to the Clockwork team? Experience, insight and creative marketing ideas.
• What is your favourite UK travel destination? Anywhere the surf is good.
• If there was one top tip you could give to hospitality businesses in the digital age, what would it be? Consistently market your hotel and its benefits to new customers. All businesses lose customers and loyal customers on their own won’t keep you going. They are also not that loyal.
• What do you enjoy doing when not at work? Surfing, sailing and hanging out with my family.

• What do you bring to the Clockwork team? Enthusiasm, positivity and a good cup of tea.
• What is your favourite UK travel destination? The Isles of Scilly or Edinburgh.
• If there was one top tip you could give to hospitality businesses in the digital age, what would it be? Be consistent and clear with your messaging across all marketing channels.
• What do you enjoy doing when not at work? Walking, running, cooking and travelling.

• What do you bring to the Clockwork team?

  Fresh digital marketing knowledge, an eagerness to learn and apply effective SEO tactics and an optimistic perspective.

• What is your favourite UK travel destination?

  Anywhere in the Countryside or on the Cornish Coast.

• If there was one top tip you could give to hospitality businesses in the digital age, what would it be?

  Cross every ‘t’ and dot every ‘i’. Make yourself visible to new customers through multiple channels and test new ideas!

• What do you enjoy doing when not at work?

  Play music, listen to music, watch a good tv series, lose at board games and learning to surf in the summer.

• What do you bring to the Clockwork team? The very best pun birthday cards for my colleagues. A smile. Ample print design experience. A determined outlook.
• What is your favourite UK travel destination? Longleat Center Parcs. Am I allowed to say that? Having been to Center Parcs most years since I was two years old, it has a special place in my heart.
• If there was one top tip you could give to hospitality businesses in the digital age, what would it be? In a digital society with a lot of noise don’t forget that it’s just as important to communicate with your customers offline as well as online. A simple postcard or thank you card goes a long way. Customers remember a more personal note.
• What do you enjoy doing when not at work? I enjoy heading to the beach for a spot of sunbathing (or attempting to surf the warm seas). When the English weather strikes, you’ll find me inside practicing my calligraphy skills and experimenting with different colour inks.

• What do you bring to the Clockwork team? Speed, efficiency and attention to detail.
• What is your favourite UK travel destination? Bath Spa
• If there was one top tip you could give to hospitality businesses in the digital age, what would it be? Today's digital world is all about photography! Images are the quickest, most powerful way of transmitting information. Our brains process visuals 60,000 times faster than text, so it’s vital to invest in professional photography.
• What do you enjoy doing when not at work? I enjoy getting lost in the wilderness.

• What do you bring to the Clockwork team? I embrace new web technologies and investigate how we can utilise these technologies to get the most out of every project. I also look out for how we can improve processes, trying to improve efficiency wherever possible.
• What is your favourite UK travel destination? As somebody who enjoys a challenge, my favourite UK travel destination would have to be Snowdonia. Reaching the peak of Snowdon always feels like a great achievement, especially on a challenging route.
• If there was one top tip you could give to hospitality businesses in the digital age, what would it be? Always ask for feedback from your guests after their visit when possible. Asking for feedback shows your guests that you are committed to making your service the best it can be, and highlights that you genuinely care about your guests’ experience.
• What do you enjoy doing when not at work? During the summer months I enjoy spending the day at one of the many beaches in Devon, sometimes just relaxing and other times going out on the Kayak. I also like to go for some long walks with the family, cycling, and traveling.

What do you bring to the Clockwork team?

Dedication, drive, fresh insights, 21 years creating and developing brands, working with inspiring creatives, businesses, organisations and entrepreneurs to realise their ambitions, collaborating with teams throughout the UK and overseas, broadened perspectives to act instinctively.

What is your favourite UK travel destination?

Anywhere, I’m yet to discover – it’s not the destination but the journey!

If there was one top tip you could give to hospitality businesses in the digital age, what would it be? 

Evolve with the times, think about what you can offer that those around you don’t, listen to your customers and act, be honest and trust in us to deliver exceeding as standard.

What do you enjoy doing when not at work? 

I seek experiences, I relish learning, being outdoors, spending time with my wife and family, travelling – I seek the unknown adventures that awaits every opportunity.

• What do you bring to the Clockwork team? Energy, a strong work ethic and a deep routed belief that what we do here is important and makes a real difference. Whilst I specialise in finance I have worked in Marketing for over 15 years and love working with like-minded creative people.
• What is your favourite UK travel destination? My family and I moved to Newton Abbot from London at the end of 2017 as we had fallen in love with the area and all it has to offer.
• If there was one top tip you could give to hospitality businesses in the digital age, what would it be? The digital landscape is here to stay and it’s full of exciting opportunities and new ways to reach your customers, so embrace it! If you need help don’t be afraid to seek advice from experts who can help navigate you through it and ensure you’re getting the most out of it, whilst retaining the essence of who you are and what you do.
• What do you enjoy doing when not at work? I have a young son so there isn’t much time to relax so we spend lots of time taking advantage of this beautiful place we now call home. I also enjoy DJ'ing and whilst I don’t do it professionally any more I love nothing more than to steal away a few hours here and there to work on my music at home.

• What do you bring to the Clockwork team? With a varied background in arts and hospitality management, I'm able to provide admin/client support to most areas of the business.
• What is your favourite UK travel destination? Windsor is one of our family favourites. It's also super easy to hop on the train to London from there.
• If there was one top tip you could give to hospitality businesses in the digital age, what would it be? Make sure that you are targeting the right audience for your business
• What do you enjoy doing when not at work? Running around after my toddler! When I do get time to myself I enjoy swimming and reading.