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Elegant white manor house surrounded by lush gardens with outdoor seating and red umbrellas.
Case Study Prestonfield House
  • Website
  • Digital
  • Gift Vouchers
  • Marketing Strategy
Engagement
+22%
Conversion
+47%
Revenue
+£105k

Project Objectives

Create websites showcasing brand individuality 

Unify brand presence across websites 

Increase direct bookings 

Improve guest engagement

Homepage of Prestonfield House Edinburgh, showcasing a luxurious historic hotel with elegant rooms, gourmet dining, wedding services, and scenic exterior.

What We Did

The James Thomson Group needed to unify their brand presence online. They commissioned us to build new websites for Prestonfield House, The Witchery, The Tower Restaurant, and Edinburgh's Best Restaurants. 

We started by enhancing their brand and creating a consistent presence across all four sites. Then to improve guest engagement, we provided our unique Social Brilliance tool, which pulls through aspirational user-generated lifestyle content. This entices visitors to experience the signature indulgence of the James Thomson collection through their peers. We also included clear event and offer pages. 

The above, alongside “book direct” pop ups and price comparison widgets, substantially increased direct bookings throughout their group websites. 

Other online activities have included powerful email and social media campaigns, with impressive returns and responses. Furthermore, our gift voucher tool was introduced in 2017 and is fuelling vast growth. 

We continue to support the James Thomson Group with digital marketing, and expert branding advice—helping lead them into the future.

James Thomson's Collection

Clockwork has been absolutely fantastic since becoming our new gift voucher software provider. I would have no hesitation in recommending Clockwork for any business looking to sell vouchers online

Alan McGuiggan, General Manager, Prestonfield