Hospitality staffing crisis

Why your brand is everything in a hotel staffing crisis

Published by: Daniel Twigg

You will have noticed there’s a hospitality staffing crisis. Perhaps you’re experiencing it yourself. A common narrative is the pandemic and lockdowns have reduced professional trust in hospitality. Others feel the staffing crisis is of the sector’s own making. Either way, your brand is everything now...

covid hospitality marketing ideas

Marketing Secrets - Pt1 Creative Hospitality Marketing Campaigns from 2020 webinar

Published by: Pete Stevens

Ideas for all hospitality businesses to make your brand stand out.

Hospitality marketing

Marketing Secrets - Pt2 Data insights through covid and beyond webinar

Published by: Pete Stevens

Google hospitality search trends, Google Analytics benchmarking, Visit Britain data, Travel Weekly and Hospitality Net predictions.

Control your marketing

Marketing Secrets - Pt3 Hospitality trends for 2021 - 2022 webinar

Published by: Pete Stevens

Do the things you are in control of. Staycations, work from home and business clients, weddings, events and parties, wellness trends.

Hospitality trends

Marketing Secrets - Pt4 Marketing to win your share of the business webinar

Published by: Pete Stevens

Marketing messaging matrix - what to do in the short-term, for summer and for autumn. Upcoming trends - capturing customer data, dynamic pricing, social media, Google core update, Google Analytics v4, gift vouchers, metasearch....


How has hospitality marketing been affected by Covid?

Published by: Pete Stevens

£220million lost a day for hospitality businesses

Since March 2020, the Covid pandemic has affected all the hospitality industry. UK hospitality estimated that the cost of this is £220 million a day.

Wedding selfie

For Better or Worse: The Pre and Post Covid Wedding Landscape

Published by: Clockwork Marketing

2020 was a write off for most hospitality businesses but wedding and events venues were hit particularly hard and seem to be last in line on the roadmap to ‘normality’.

Targeting customers

Using Data to Boost Your Hospitality Bookings

Published by: Pete Stevens

Data can tell you a lot about your customers and the insights from it can be used to target potential new customers with creative campaigns to boost your bookings.


UK Travel and Consumer Insight During Coronavirus

Published by: Pete Stevens

How are UK travellers planning and booking domestic trips for Autumn and Winter 2020/21? We explore research from Visit England and BVA BDRC revealing the latest trends.


Marketing through Autumn and Winter

Published by: Daniel Twigg

People were already feeling distrustful, disoriented and disconnected due to living in an increasingly volatile, uncertain, complex and ambiguous (VUCA) World. Coronavirus has accelerated this tenfold, but hospitality businesses can help counter these feelings with the right offerings.